Driving Digital Transformation and Global IT Service Excellence

RNM

The platform is a corporate travel booking and approval system designed to streamline trip planning, booking, and compliance for employees. It enables users to create detailed travel requests, compare cost options, and justify selections, especially when deviating from the lowest available fare. The system includes a multi-step checkout process covering flight, train, hotel, and car bookings, complete with seat selection and policy indicators. Approvers can review the full cost breakdown, assess compliance, and approve or decline requests with just a click.Post-approval, bookings are finalized using a corporate payment method, and the platform also tracks environmental impact through CO₂ emissions per flight. This end-to-end solution ensures efficient, policy-compliant travel management for corporate teams.

Client Needs

The client needs a corporate travel booking application that streamlines the process of planning and reserving multi-modal journeys, including flights, trains, hotels, and car rentals. The platform should ensure compliance with company travel policies, provide clear visibility into total travel costs, and offer flexible options for selecting flights and seats. It must support secure corporate card payments, allow users to manage and review booking details easily, and deliver a smooth checkout experience. Additionally, the system should include features that promote responsible travel, such as displaying CO₂ emissions per trip, and ensure travelers are aware of visa and documentation requirements before confirming their bookings.

INDUSTRY

Hospitality, Transport and Logistics

Technology Stack Prop Firms

Html

CSS

Tailwind

Angular

Android

IOS

C #

Postrace

Problem

Users may face several issues during the travel booking process. The multi-step checkout flow can feel overwhelming or confusing, especially without clear progress indicators or guidance between stages. Users might accidentally book options outside company policy due to a lack of real-time policy alerts. Payment confirmation can be unclear, leading to doubts about whether a booking is finalized.

Seat selection lacks clarity in availability or may reset if the session times out. Additionally, important information such as CO₂ emissions, fare rules (e.g., refundability), and travel document requirements may not be noticed due to poor visibility or placement. These problems can result in booking errors, wasted time, or non-compliant travel reservations.

Solution

To resolve these issues, the platform should implement a clear, guided step-by-step booking interface with visible progress indicators and tooltips to assist users through each stage. Real-time policy validation should be integrated, highlighting any options that violate corporate travel rules before they are selected. A confirmation screen and success message after payment will ensure users know when their booking is complete.

The seat selection interface can be improved with live updates and auto-saving of selections. Important details like CO₂ emissions, fare conditions, and travel document requirements should be prominently displayed at relevant steps to keep users informed. Additionally, the platform should support expandable sections for trip components to simplify the view while maintaining full control over each detail.

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