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RCM – Revenue Cycle Management System

RCM is a robust and comprehensive Hospital Management System developed to support and optimize the full spectrum of administrative, financial, and clinical operations within a healthcare facility. The system is designed with a modular and role-based architecture, providing distinct interfaces and access privileges tailored to various hospital departments. By streamlining both inpatient and outpatient workflows, RCM enhances operational efficiency, improves patient care coordination, and enables real-time data-driven decision-making.

Client Needs

Hospitals and healthcare institutions require a robust, integrated solution that streamlines their financial, clinical, and operational workflows. They need a system capable of managing complex financial ecosystems—including service pricing, receivables, insurance contracts, tax configurations, and compliance. Simultaneously, efficient administration of both inpatient and outpatient services is critical, with tools to manage admissions, bed assignments, treatment plans, clinic scheduling, patient tracking, and discharge processes. Emergency departments also need triage systems that ensure timely care for critical patients. Ultimately, the client seeks a comprehensive, scalable platform that supports high-volume healthcare environments with real-time monitoring, role-based security, detailed analytics, and end-to-end workflow automation—driving operational efficiency, financial accuracy, and enhanced patient care.

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INDUSTRY

Healthcare

Snapshot of Technology Stack

Html

CSS

Bootstrap

Angular

Node-js

.NET

SQL

SAP

Problem

Managing hospital operations involves complex coordination between various departments such as emergency care, outpatient services, inpatient administration, and financial management. Traditionally, many healthcare facilities face challenges like fragmented systems, manual data entry, delayed billing, poor communication between departments, and lack of centralized patient information. These issues often lead to inefficiencies in patient care, revenue leakages, and compliance risks. 

Another major pain point is financial transparency and control. Hospitals need to manage complex pricing models, insurance contracts, tax policies, and service bundles, all while tracking payments, receivables, and generating accurate analytics. The absence of a streamlined, digital-first solution limits scalability and slows down daily operations.

Solution

RCM (Revenue Cycle Management) addresses these challenges by providing a fully integrated, role-based hospital management system designed to streamline clinical, administrative, and financial workflows. The platform is built to support distinct roles — such as Emergency Admin, Triage Nurse, Financial Manager, Inpatient Admin, and Outpatient Admin — with each role having access to customized dashboards that display real-time patient data and departmental analytics.

The system centralizes all patient-related activities, from registration and profile management to billing, document handling, and discharge planning. In the emergency and triage modules, patient onboarding and prioritization are handled efficiently, ensuring critical care cases are addressed immediately. 

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RCM – Revenue Cycle Management System

Driving Digital Transformation and Global IT Service Excellence > RCM – Revenue Cycle Management System